NCERT · Class 12
NCERT Class 12 Business Studies: Chapter List and Official PDFs
All 11 chapters of the NCERT Class 12 Business Studies textbook(s), with the section headings of each chapter and a link to the official PDF on ncert.nic.in. Open a chapter to see what it covers.
11 chapters2 books
Business Studies-I (Principles and Functions of Management)
Chapter 1: Nature and Significance of Management1 Nature and Significance of Management
- Introduction
- Concept
- Objectives of Management
- Importance of Management
- Nature of Management
- Levels of Management
- Functions of Management
- Coordination - The Essence of Management
- Management in the Twenty-first Century
- Key Terms
- Summary
- Exercises
Chapter 2: Principles of Management2 Principles of Management
- Evolution of Management Principles
- Concept of Principles of Management
- Nature of Principles of Management
- Significance of Principles of Management
- Taylor's Scientific Management
- Fayol's Principles of Management
- Fayol Versus Taylor - A Comparison
- Key Terms
- Summary
- Exercises
Chapter 3: Business Environment3 Business Environment
- Meaning of Business Environment
- Importance of Business Environment
- Dimensions of Business Environment
- Economic Environment in India
- Demonetisation
- Key Terms
- Summary
- Exercises
Chapter 4: Planning4 Planning
- Introduction
- Concept
- Importance of Planning
- Features of Planning
- Limitations of Planning
- Planning Process
- Types of Plans
- Key Terms
- Summary
- Exercises
Chapter 5: Organising5 Organising
- Meaning
- Steps in the Process of Organising
- Importance of Organising
- Organisation Structure
- Formal and Informal Organisation
- Delegation
- Decentralisation
- Key Terms
- Summary
- Exercises
Chapter 6: Staffing6 Staffing
- Introduction
- Importance of Staffing
- Human Resource Management
- Staffing Process
- Recruitment
- Selection
- Training and Development
- Key Terms
- Summary
- Exercises
Chapter 7: Directing7 Directing
- Introduction
- Importance of Directing
- Principles of Directing
- Elements of Direction
- Supervision
- Motivation
- Leadership
- Communication
- Key Terms
- Summary
- Exercises
Chapter 8: Controlling8 Controlling
- Meaning of Controlling
- Importance of Controlling
- Limitations of Controlling
- Relationship between Planning and Controlling
- Controlling Process
- Critical Point Control and Management by Exception
- Key Terms
- Summary
- Exercises
Business Studies-II (Business Finance and Marketing)
Chapter 9: Financial Management9 Financial Management
- Introduction
- Meaning of Business Finance
- Financial Decisions
- Financial Planning
- Capital Structure
- Fixed and Working Capital
- Key Terms
- Summary
- Exercises
Chapter 10: Marketing11 Marketing Management
- Understanding Market
- Marketing Management
- Functions of Marketing
- Marketing Mix
- Product
- Pricing
- Physical Distribution
- Promotion
- Key Terms
- Summary
- Exercises
Chapter 11: Consumer Protection12 Consumer Protection
- Introduction
- Importance of Consumer Protection
- The Consumer Protection Act, 2019
- Ways and Means of Consumer Protection
- Redressal Agencies under the Consumer Protection Act
- Role of Consumer Organisations and NGOs
- Key Terms
- Summary
- Exercises
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Chapter lists follow the NCERT textbooks as available to us; textbooks are revised from time to time, so confirm on ncert.nic.in.
Related pages
- NCERT Class 12 Accountancy
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- NCERT Class 12 Chemistry
- NCERT Class 12 Computer Science
- NCERT Class 12 Economics
- NCERT Class 12 English
- NCERT Class 12 Geography
- NCERT Class 12 Hindi
- NCERT Class 12 History
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